How to track your order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link.
Below you can find useful information regarding deliveries. Select your country from the list below to see your local delivery information.
Available delivery options, cost, and delivery time will also be shown at checkout.
Once your order is shipped, we will send you a shipment confirmation email with a tracking link.
Items ordered can only be delivered to persons 18 years or older, with an address in your selected country. Delivery location exclusions are listed below.
Dangerous goods
We are pleased to offer you a range of fashion with a selection of cosmetics. However, a few of our cosmetics contain flammable substances and therefore have delivery restrictions. For example, candles and fragrances. At the same time, all our beauty items are tested to ensure that they are safe to use. It is only if you wish to return items containing flammable substances that you need to be aware that there are special transportation requirements.
HAZMAT RETURNS
It is just as easy to return a perfume as it is to return a pair of jeans. The easiest way to return any beauty product classified as dangerous goods is to use the original parcel because it already has the LQ Dangerous goods label attached. Just make sure to fill the box with paper or filler so the product will stay in place.
This label is used to inform the carrier that the package contains flammable substances and has special transportation requirements.
Please note, if you are making a return WITHOUT any dangerous goods, you must remove the LQ Dangerous goods label from the box.