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Customer service

To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.



Choose a country below to find relevant contact information

 

 

Austria

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in German.

The quickest way to reach us is by calling us on 0800 700044.

You can also chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also write to us at kundenservice.at@arket.com

We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Belgium

If you have a question about your payment, please get in touch with Klarna.

The quickest way to reach us is by calling our French and Dutch speaking teams on 0232 00088.

You can also write to us at:
klantenservice.be@arket.com (Dutch speaking team)
serviceclients.be@arket.com (French speaking team)

We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Bulgaria

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0249 171 30.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Croatia


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0130 008 57.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line..

 

 

Cyprus


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0220 309 72.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Czech Republic


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 228888000.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Denmark


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 89873300

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Estonia


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0660 50 34.

You can also send us a message on facebook or write to us at customerservice@arket.com.


We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Finland


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0942453000

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

France

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in French.

The quickest way to reach us is by calling us on 0184886700.

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also write to us at serviceclients.fr@arket.com

We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Germany


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in German.

The quickest way to reach us is by calling us on 0800 6009990.

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also write to us at kundenservice.de@arket.com.

We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Greece


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0211 198 47 77.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Hungary


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on +36 17010100.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.



Ireland


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 015255900

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Italy


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in Italian.

The quickest way to reach us is by calling us on 0694802900

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also write to us at servizioclienti.it@arket.com

We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Latvia


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0686 882 58.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Lithuania


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0521 401 80

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Luxemburg


If you have a question about your payment, please get in touch with Klarna.

The quickest way to reach us is by calling our French and German speaking teams on 0278 674 20.

You can also write to us at:
kundenservice.lu@arket.com (German speaking team)
serviceclient.lu@arket.com (French speaking team) 

We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.



Netherlands


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in Dutch.

The quickest way to reach us is by calling us on 010 3010300.

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also write to us at klantenservice.nl@arket.com.

We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Norway


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 239 67211

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Poland


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 223079700

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Portugal


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 308809999

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Romania


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0316 301 780.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Slovakia


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 0232441717.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Slovenia


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on 018888999.

You can also send us a message on facebook or write to us at customerservice@arket.com

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET 

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Spain


If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in Spanish.

The quickest way to reach us is by calling us on 911980200

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at atencioncliente.es@arket.com

We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

Sweden

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in Swedish.

The quickest way to reach us is by calling us on 0844683399.

You can also write to us at kundservice.se@arket.com.

We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

 

United Kingdom

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.

The quickest way to reach us is by calling us on +442038689990.

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.

You can also send us a message on facebook or write to us at customerservice.uk@arket.com.  

We are open:
Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

If you need to contact one of our stores directly, you can find all the details in our Store Locator

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

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archive Selected reading

People

Meet Jo Ellison

We invited the celebrated Editor of the Financial Times’ HTSI magazine to guest edit our A/W 2022 collection and take us on a personal journey through modern office clothing. Read more for a wisdom-filled account of the contemporary codes of business attire.

 

Material

Recycled cashmere

As autumn comes, it’s time to turn to classic knits. Blended with RWS-certified merino wool for durability and strength, our recycled cashmere gives the luxurious feel and natural warmth of conventional cashmere, but with a lighter footprint on the planet.

Café

BREAD IN HAND

Together with ARKET’s new bread supplier – BAK, we are on a mission to showcase that the use of organic heritage crops and manual techniques not only makes sense from a sustainability perspective, but also because the final product simply tastes and feels better.

explore ARKET

Materials
Suppliers
Design
Food
People
Balance
Knowledge
Community
Environment

The grid is an essential element of our visual identity. It represents the notion of the archive and is used to organise and display information ranging from the names of plants to fabric weights and different types of materials used in our collections. These nine squares symbolise the separate parts that together form our world, and they are also the areas where we strive to make a difference.