Customer Service
To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.
Choose country below to find relevant contact information
Austria
Our Customer Service is provided in German.
Phone
The quickest way to get the help you need is to call us on 0800 700044.
Our goal is to answer your call within 2 minutes.
kundenservice.at@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Belgium
Our Customer Service is provided in Dutch and French.
Phone
The quickest way to get the help you need is to call us on 0232 00088.
Our goal is to answer your call within 2 minutes.
For customer service in Dutch please email klantenservice.be@arket.com
For customer service in French please email serviceclients.be@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Bulgaria
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0249 171 30
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Croatia
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0130 008 57
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Cyprus
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0220 309 72
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Czech Republic
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
228888000
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Denmark
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
89873300
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Estonia
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0660 50 34
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Finland
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0942453000
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
France
Our Customer Service is provided in French.
Phone
The quickest way to get the help you need is to call us on 0184886700.
Our goal is to answer your call within 2 minutes.
serviceclients.fr@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Germany
Our Customer Service is provided in German.
Phone
The quickest way to get the help you need is to call us on 0800 6009990.
Our goal is to answer your call within 2 minutes.
kundenservice.de@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Greece
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0211 198 47 77
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Hungary
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
+36 17010100
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Ireland
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
015255900
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 BST
Saturday 09:00 - 18:00 BST
Sunday 09:00 - 17:00 BST
Italy
Our Customer Service is provided in Italian.
Phone
The quickest way to get the help you need is to call us on 0694802900.
Our goal is to answer your call within 2 minutes.
servizioclienti.it@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Latvia
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0686 882 58
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Lithuania
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0521 401 80
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Luxemburg
Our Customer Service is provided in German and French.
Phone
The quickest way to get the help you need is to call us on 0278 674 20.
Our goal is to answer your call within 2 minutes.
German - kundenservice.lu@arket.com
French - serviceclient.lu@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Netherlands
Our Customer Service is provided in Dutch.
Phone
The quickest way to get the help you need is to call us on 010 3010300.
Our goal is to answer your call within 2 minutes.
klantenservice.nl@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Norway
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
239 67211
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Poland
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
223079700
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Portugal
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
308809999
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Romania
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0316 301 780
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Slovakia
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
0232441717
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Slovenia
Our Customer Service is provided in English.
Messenger
This is the quickest way to get the help you need is to send us a message through Messenger.
Phone
018888999
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Spain
Our Customer Service is provided in Spanish.
Phone
911980200
Our goal is to answer your call within 2 minutes.
Email
atencioncliente.es@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
Sweden
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 08:00 - 21:00 CET
Saturday 09:00 - 17:00 CET
Sunday 09:00 - 17:00 CET
United Kingdom
Our Customer Service is provided in English.
Messenger
The quickest way to get the help you need is to send us a message through Messenger.
Phone
020 38689990
Our goal is to answer your call within 2 minutes.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Payment
For questions regarding your payment contact klarna.com
Customer service opening hours
Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST
