Delivery

Below you can find useful information regarding deliveries.

Available delivery options, cost, and delivery time will also be shown at checkout.

 

Enjoy free standard delivery on orders over 600 DKK as an ARKET Member. Join our free membership program today and start enjoying exclusive benefits — visit our Membership page to sign up.

Delivery options

STANDARD DELIVERY

3-4 working days

 

Standard Parcel Locker, Budbee 49 DKK — Free for ARKET Members


Standard Pickup Location, Postnord 49 DKK — Free for ARKET Members


Standard Parcel locker, Bring 49 DKK — Free for ARKET Members


Standard Pickup Location, Bring 49 DKK — Free for ARKET Members


Standard Home Delivery, Postnord 69 DKK


Standard Home Delivery, Budbee 69 DKK

 

During high season, sale periods and bank holidays, the delivery period may be longer. The current delivery time will be displayed at checkout.

 

EXPRESS DELIVERY

1-2 days

Express Home Delivery, DHL 150 DKK

 

Orders must be placed before 16:30 Mon - Fri and before 10:30 on Saturday.

 

Delivery excludes Sunday and public holidays. During high season and sale periods, Express delivery might be unavailable.

Fees for uncollected parcels

If an order is not collected from the pick-up point and is returned to us after several delivery reminders, we will charge a return fee corresponding to the cost of handling and return shipping, amounting to 35 DKK.

 

The cost of 35 DKK will be deducted from the total refunded amount.

How to track your order

Once your order ships, we will email you a confirmation with a tracking link, or you can track it below.

Track an order

Delivery restrictions

Items ordered can only be delivered to persons 18 years or older, with an address in Denmark.

We do not ship to Faroe Island. For shipping to Greenland please select "International Shipping" as your location.

Transportation restrictions

Dangerous goods

We are pleased to offer you a range of fashion with a selection of cosmetics. However, a few of our cosmetics contain flammable substances and therefore have delivery restrictions. For example, candles and fragrances. At the same time, all our beauty items are tested to ensure that they are safe to use. It is only if you wish to return items containing flammable substances that you need to be aware that there are special transportation requirements.

 

HAZMAT RETURNS

It is just as easy to return a perfume as it is to return a pair of jeans. The easiest way to return any beauty product classified as dangerous goods is to use the original parcel because it already has the LQ Dangerous goods label attached. Just make sure to fill the box with paper or filler so the product will stay in place.

 

This label is used to inform the carrier that the package contains flammable substances and has special transportation requirements.

 

Please note, if you are making a return WITHOUT any dangerous goods, you must remove the LQ Dangerous goods label from the box.