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Delivery

Please note that we’re busier than usual and processing your order may take longer than normal. We will notify you with a confirmation email as soon as your order is ready. We're sorry for the inconvenience and thank you for your patience.

 

Delivery options

Home delivery - Standard (CHF 5/Free over CHF 100)

We will deliver your purchase within 4-5 working days after receiving your order confirmation. Standard delivery is free for orders over CHF 100. 


Delivery locations

Delivery to your home address

Select Home delivery - Standard as delivery option in the checkout and make sure that your home address is ticked as delivery address.

Delivery to an alternative address

Select Home delivery - Standard as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.

 

Delivery restrictions

Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.


Ordering from abroad

You may order something while you are outside your country of residence. To do so, visit the ARKET website of the country you are currently located in and provide a local delivery address in that country.


Track your parcel

As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.

You will also be able to track your order under ‘Orders’ when you log in at My Account.


Undeliverable parcels

If unable to deliver a package according to your chosen delivery option it will automatically be returned to ARKET.

 

Delivery options

Home delivery - Standard (CHF 5/Free over CHF 100)

We will deliver your purchase within 6-7 working days after receiving your order confirmation. Standard delivery is free for orders over CHF 100. 


Delivery locations

Delivery to your home address

Select Home delivery - Standard as delivery option in the checkout and make sure that your home address is ticked as delivery address.

Delivery to an alternative address

Select Home delivery - Standard as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.

 

Delivery restrictions

Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.


Ordering from abroad

You may order something while you are outside your country of residence. To do so, visit the ARKET website of the country you are currently located in and provide a local delivery address in that country.


Track your parcel

As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.

You will also be able to track your order under ‘Orders’ when you log in at My Account.


Undeliverable parcels

If unable to deliver a package according to your chosen delivery option it will automatically be returned to ARKET.