Customer service

Opening hours:

Monday–Friday: 08:00 – 18:00 CET

Saturday: 09:00 – 17:00 CET

Sunday: CLOSED

Holidays: 09:00 – 17:00 CET

 

Contact

Our customer service is provided in English, French and German.

 

The fastest way to contact us is by chatting with us during our opening hours. During our opening hours you can see the chat bubble at the bottom of the screen.

 

You can also reach us by calling +41 43 588 2444.

 

If you need to contact us outside of our opening hours, send us an email to the German speaking team, French speaking teamItalian speaking team.

 

Personal data requests


Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.

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