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Customer Service


To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.

 

Our Customer Service is provided in German, French and Italian.

Phone 

+41 43 588 2444
(International call charges apply and mobile phone prices may vary)

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes

Free of charge.

Email

For customer service in German please email kundenservice.ch@arket.com

For customer service in French please email serviceclient.ch@arket.com

For customer service in Italian please email servizioclienti.ch@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 08:00 – 21:00 CET

Saturday 09:00 – 17:00 CET

Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com

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