Delivery

Below you can find useful information regarding deliveries.

Available delivery options, cost, and delivery time will also be shown at checkout.

 

Enjoy free standard delivery on orders over 80 EUR as an ARKET Member. Join our free membership program today and start enjoying exclusive benefits — visit our Membership page to sign up.

Delivery options

STANDARD DELIVERY
2-3 business days

 

Climate Friendly Pickup Location Delivery, DHL €6 — Free for ARKET Members


Climate Friendly Parcel Locker Delivery, Budbee €6 — Free for ARKET Members


Climate Friendly Home Delivery, DHL €8

 

During high season, sale periods and bank holidays, the delivery period may be longer. The current delivery time will be displayed at checkout.


EXPRESS DELIVERY
1-2 days. For orders placed before 19:30 Monday to Saturday. Orders placed after this will be delivered within two business days.


Climate Friendly Express Pick up Delivery, DHL €8
Climate Friendly Express Home Delivery, DHL €10

 

This excludes Sunday and public holidays. During high season and sale periods, Express delivery might be unavailable.

 

If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID.

Delivery locations

We offer several delivery options depending on your location. Enter your preferred delivery address at the checkout or select a convenient shop for your pick-up.

If someone picks up a parcel on your behalf, they must bring your ID, the pick-up code, and their own ID.

How to track your order

Once your order ships, we will email you a confirmation with a tracking link, or you can track it below.

Track an order

Free delivery

Standard delivery is free for orders over €100.


Delivery restrictions

Items ordered can only be delivered to persons 18 years or older, with an address in the Netherlands.

We do not ship to the overseas territories (Aruba and the relevant territories of the (Dutch) Antilles).


Transportation restrictions

Dangerous goods

We are pleased to offer you a range of fashion with a selection of cosmetics. However, a few of our cosmetics contain flammable substances and therefore have delivery restrictions. For example, candles and fragrances. At the same time, all our beauty items are tested to ensure that they are safe to use. It is only if you wish to return items containing flammable substances that you need to be aware that there are special transportation requirements.

 

HAZMAT RETURNS

It is just as easy to return a perfume as it is to return a pair of jeans. The easiest way to return any beauty product classified as dangerous goods is to use the original parcel because it already has the LQ Dangerous goods label attached. Just make sure to fill the box with paper or filler so the product will stay in place.

 

This label is used to inform the carrier that the package contains flammable substances and has special transportation requirements.

 

Please note, if you are making a return WITHOUT any dangerous goods, you must remove the LQ Dangerous goods label from the box.