Customer service

Opening hours:

Monday – Friday: 08:00–18:00 CET

Saturday: 09:00–17:00 CET

Sunday: Closed

 

Contact

Our customer service is provided in English

 

We’re currently experiencing delays with returns.

If you returned an item recently, please allow some time for processing. For returns older than 14 days, contact us with your order number.

 

Chat: You can chat with us during our opening hours. During our opening hours you can see the chat bubble at the bottom of the screen.

Phone: 010 3010300.

Email: For inquiries outside opening hours.

 

If you have a question about your payment, please get in touch with Klarna.

 

Personal Data Requests:

Email customer service. For Data Protection Officer, use subject line “DPO”.

Track an order