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ARKET Customer service

In these challenging circumstances, our Customer service team are busier than usual and the response time might be longer. Please note that our phone lines are currently closed in some regions. Select your location from the list below to find the most recent information. Thank you for your patience.

 


To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.


Our online store arket.com is currently operating as usual, and to ease your shopping experience, we now offer extended home delivery as well as free returns to 100 days.


As pick-up points are closing and we do not want to put anyone at risk, we would like to make the delivery and return experience as seamless as possible.

 

 


Choose country below to find relevant contact information

 

 

 

Austria

Our Customer Service is provided in German.

Phone

0800 700044

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.at@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Belgium

Our Customer Service is provided in Dutch and French.

Phone

0232 00088

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

For customer service in Dutch please email klantenservice.be@arket.com
For customer service in French please email serviceclients.be@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Czech Republic

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

228888000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Denmark

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

89873300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Finland

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

0942453000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

France

Our Customer Service is provided in French.

Phone

0184886700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

serviceclients.fr@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Germany

Our Customer Service is provided in German.

Phone

0800 6009990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.de@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Hungary

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

+36 17010100

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Ireland

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

015255900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Italy

Our Customer Service is provided in Italian.

Phone

0694802900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

servizioclienti.it@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Netherlands

Our Customer Service is provided in Dutch.

Phone

010 3010300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

klantenservice.nl@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Norway

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

239 67211

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Poland

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

223079700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Portugal

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

308809999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Slovakia

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

0232441717

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Slovenia

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

018888999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

Spain

Our Customer Service is provided in Spanish.

Phone

911980200

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

atencioncliente.es@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Sweden

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

0844683399

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

United Kingdom

Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

Phone support is temporarily closed until further notice. 

020 38689990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 9:00 - 18:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT

Payment

For questions regarding your payment contact klarna.com
 

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