ARKET Mail & Collect
Shop our latest collections at your local ARKET store with our new service Mail & Collect. Simply place your order by e-mail and pick it up at your ARKET store. For our staff and customers' wellbeing, the service is offered in strict compliance with the current safety and hygiene regulations.
This is how it works:
1. Find the items you want to order at www.arket.com and write down the respective article number and the desired size and colour
2. Send an e-mail with the list of the items including size and colour to hamburg@store.arket.com
3. Our team in the contacted shop will reply to your e-mail and inform you when you can pick up your order (we will also inform you if the ordered items are not in stock)
4. Come to the designated shop during the pick-up period, tell us your order number (provided in the e-mail), pay (if possible) contactless and receive your order contactless.
ARKET Mail & Collect opening hours:
Monday–Friday 10:00–15:00
Please note that the Mail & Collect service is only used to collect orders placed in advance by e-mail. No new purchases, exchanges and returns are possible at the pick-up point, but we have extended our return policy in stores to 100 days from the purchase date. Due to safety regulations, we are currently not able to take in any recycling.
You can find the general Terms and Conditions as well as Data Protection Information at Terms and Conditions and Privacy Policy.
