Customer service Payment
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PAY NOW – This means you can pay by card directly at the checkout. You can always pay using Visa and mastercard. Payment is taken when order is shipped. If you have any questions regarding payment, please contact Klarna customer support.
We will take payment from your credit debit card via your Paypal account when your order is dispatched. PayPal is supported in the majority of our markets.
For card purchases we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies Visa and MasterCard. This means that your card details are processed with a very high level of security. To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties.
Import taxes/customs duties
Please note the prices on arket.com does not include local sales taxes/VAT. If the value of your order exceeds the toll free limit in your market extra fees might be applied for import taxes/custom duties upon delivery. ARKET does not compensate these charges.
Please check with your local customs office for more information.
How to pay these fees
Once the parcel has entered the destination market it will be held by Customs for clearance. During this time, import duties and tax fees (should they apply) will be calculated by the present authority. Our transport partner will contact you once the order has reached the local Customs and inform you what you need to pay before the order can go through customs.
Please note that your bank might add additional fees for cross border payments. ARKET does not compensate these charges. You can check with your bank for more information.