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Customer service

ARKET Customer service

Customer service

 

To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.

 

 

 Our Customer Service is provided in English.
 

Customer service - Opening hours

Weekdays  9 am – 4am CET (Central European Time)

Weekends   10 am – 4am CET (Central European Time)

Email

customerservice.international@arket.com

Our goal is to answer your email within 24 hours.

Please add your order number or location in the email.

 

Phone
+46 844 686 444

Landline call charges apply to Sweden. Rates vary between providers.

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
 

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.


Web call
You can call us for free through your internet connection.

Click the button below to open the web application in a new window.

You can close the window at any time and return to the Arket website.



 

Payment

For questions regarding your payment contact klarna.com

 

Delivery 

For questions about your delivery, please contact customer service. For questions regarding import duties and tax fees please contact your local UPS.

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ARKET Café

archive Selected reading

FOOD

AWAY FROM THE THROWAWAY CULTURE

Understanding the links between ecosystems and human welfare quickly leads to questions on farming, cultivation and how we manage our waster resources, says professor Line Gordon, Director of the Stockholm Resilience Center.

 

 

People

THE NEED FOR A NEW NORMAL

More sustainable design shouldn’t be an indulgence, but the first and easy choice for anyone who wants to live consciously, says ARKET Head of Growth & Sustainability, Ville Klemming.

 

Material

GOTLAND WOOL: A RESCUED RESOURCE

Our new knitwear collection is made using undyed Gotland wool, a Swedish variety named after the island of Gotland in the Baltic Sea. The project supports small family-owned farms and saves premium-quality material from going to waste.

explore ARKET

Materials
Suppliers
Design
Food
People
Balance
Knowledge
Community
Environment

The grid is an essential element of our visual identity. It represents the notion of the archive and is used to organise and display information ranging from the names of plants to fabric weights and different types of materials used in our collections. These nine squares symbolise the separate parts that together form our world, and they are also the areas where we strive to make a difference.