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Customer service

ARKET Customer service

Customer service

 

To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.

 

 

 Our Customer Service is provided in English.
 

Customer service - Opening hours

Weekdays  9 am – 4am CET (Central European Time)

Weekends   10 am – 4am CET (Central European Time) 

Phone
+46 844 686 444

Landline call charges apply to Sweden. Rates vary between providers.

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

If you need to contact us outside of our opening hours, you can email us
 

Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.


Web call
You can call us for free through your internet connection.

Click the button below to open the web application in a new window.

You can close the window at any time and return to the Arket website.



 

Payment

For questions regarding your payment contact klarna.com

 

Delivery 

For questions about your delivery, please contact customer service. For questions regarding import duties and tax fees please contact your local UPS.

Essential products for men, women, children and the home § Search

Selected reading

Skedblad chair

Designed in 1933 by Swedish architect and furniture designer Carl Malmsten, and named after the bowl of a spoon, the Skedblad chair is used to furnish all ARKET cafés.

Take care of your products

Longevity is at the core of our brand. If our clothes are used beyond their first wearer, we have done something right. Designing for circularity starts at the drawing table – and extends to guiding customers on how to take care of our products.

Roasted aubergines and heritage tomatoes

This vegan dish is easy to prepare and delicious on its own as well as served as a side with other summery flavours.

Scent families

The International Perfume Museum outside Grasse is an open-air conservatory for fragrant plants and flowers connected to the area’s century-long history of perfumery. Its gardens are planted according to traditional scent families, with florals, herbs, woods and others grouped together.