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Customer service

Customer service

 

 

If you have any questions regarding your order, please contact ARKET Customer Service via email or phone. For urgent questions, we recommend using our phone support. Our Customer Service is provided in English.

 

Customer service opening hours

Weekdays  7am – 2 am UTC

Saturday and Sunday 8 am – 2 am UTC

 

Email

customerservice.international@arket.com

Our goal is to answer your email within 24 hours.

Please add your order number or location in the email.

 

Phone

+4684468399 

Landline call charges apply to Sweden. Rates vary between providers.

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

 

Web call

You can call us for free through your internet connection.

 

Payment

For questions regarding your payment contact klarna.com

 

Delivery 

For questions about your delivery, please contact customer service. For questions regarding import duties and tax fees please contact your local UPS.