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Customer service

ARKET Customer service

Customer service

 

To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.

 

 

 Our Customer Service is provided in English.
 

Customer service - Opening hours

Weekdays  9 am – 4am CET (Central European Time)

Weekends   10 am – 4am CET (Central European Time)


Email

customerservice.international@arket.com

Our goal is to answer your email within 24 hours.

Please add your order number or location in the email.

 

Phone

+46 844 686 444

Landline call charges apply to Sweden. Rates vary between providers.

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

 

Web call

You can call us for free through your internet connection.

Click the button below to open the web application in a new window.

You can close the window at any time and return to the Arket website.



 

Payment

For questions regarding your payment contact klarna.com

 

Delivery 

For questions about your delivery, please contact customer service. For questions regarding import duties and tax fees please contact your local UPS.

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ARKET Semla

ARCHIVE

The notion of the archive is one of ARKET’s central themes and runs as a common thread through the brand. It represents the long-lasting nature of our collections, an extensive library of design history and vintage samples, our ideal of transparency, as well as the inspiration for and name given to our in-store shelving system. The digital ARKET / ARCHIVE captures research, inspiration, and past projects, and forms the collective story of who we are.

Archive Selected reading

explore ARKET

Materials
Suppliers
Design
Food
People
Balance
Knowledge
Community
Environment

The grid is an essential element of our visual identity. It represents the notion of the archive and is used to organise and display information ranging from the names of plants to fabric weights and different types of materials used in our collections. These nine squares symbolise the separate parts that together form our world, and they are also the areas where we strive to make a difference.