If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in German.
The quickest way to reach us on 0800 6009990.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also write to us at firstname.lastname@example.org.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.