To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.
Our Customer Service is provided in German.
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Free of charge.
Our goal is to answer your email within 24 hours.
Customer service opening hours
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 18:00 CET
Sunday: 09:00 – 17:00 CET
For questions regarding your payment contact klarna.com