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Customer service

If you have any questions regarding your order, please contact ARKET Customer Service via email or phone. For urgent questions, we recommend using our phone support. Select your country below to find the full contact information.

 

Austria

Our Customer Service is provided in German.

Phone

0800 700044

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.at@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Belgium

Our Customer Service is provided in Dutch and French.

Phone

0232 00088

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

For customer service in Dutch please email klantenservice.be@arket.com
For customer service in French please email serviceclients.be@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Czech Republic

Our Customer Service is provided in English.

Phone

228888000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Denmark

Our Customer Service is provided in English.

Phone

89873300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Finland

Our Customer Service is provided in English.

Phone

0942453000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

France

Our Customer Service is provided in French.

Phone

0184886700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

serviceclients.fr@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Germany

Our Customer Service is provided in German.

Phone

0800 6009990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.de@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Hungary

Our Customer Service is provided in English.

Phone

+36 17010100

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Ireland

Our Customer Service is provided in English.

Phone

015255900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8am - 9pm GMT
Saturday 9am - 6pm GMT
Sunday 9am - 5pm GMT

Payment

For questions regarding your payment contact klarna.com
 

Italy

Our Customer Service is provided in Italian.

Phone

0694802900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

servizioclienti.it@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Netherlands

Our Customer Service is provided in Dutch.

Phone

010 3010300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

klantenservice.nl@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Norway

Our Customer Service is provided in English.

Phone

239 67211

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Poland

Our Customer Service is provided in English.

Phone

223079700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Portugal

Our Customer Service is provided in English.

Phone

308809999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Slovakia

Our Customer Service is provided in English.

Phone

0232441717

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Slovenia

Our Customer Service is provided in English.

Phone

018888999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Spain

Our Customer Service is provided in Spanish.

Phone

911980200

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

atencioncliente.es@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 CET
Saturday and Sunday 9:00 - 17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Sweden

Our Customer Service is provided in English.

Phone

0844683399

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

Payment

For questions regarding your payment contact klarna.com
 

United Kingdom

Our Customer Service is provided in English.

Phone

020 38689990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8am - 9pm GMT
Saturday 9am - 6pm GMT
Sunday 9am - 5pm GMT

Payment

For questions regarding your payment contact klarna.com