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Customer Service

 


To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.





Choose country below to find relevant contact information

 

 

 

Austria


Our Customer Service is provided in German.

Phone

0800 700044

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.at@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Belgium


Our Customer Service is provided in Dutch and French.

Phone

0232 00088

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

For customer service in Dutch please email klantenservice.be@arket.com
For customer service in French please email serviceclients.be@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Bulgaria


Our Customer Service is provided in English.

Phone

0249 171 30

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Croatia


Our Customer Service is provided in English.

Phone

0130 008 57

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Cyprus


Our Customer Service is provided in English.

Phone

0220 309 72

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Czech Republic


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

228888000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Denmark


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

89873300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Estonia


Our Customer Service is provided in English.

Phone

0660 50 34

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Finland


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

0942453000

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

France


Our Customer Service is provided in French.

Phone

0184886700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

serviceclients.fr@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Germany


Our Customer Service is provided in German.

Phone

0800 6009990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Free of charge.

Email

kundenservice.de@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Greece


Our Customer Service is provided in English.

Phone

0211 198 47 77

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Hungary


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

+36 17010100

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Ireland


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

015255900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Italy


Our Customer Service is provided in Italian.

Phone

0694802900

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

servizioclienti.it@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Latvia


Our Customer Service is provided in English.

Phone

0686 882 58

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Lithuania


Our Customer Service is provided in English.

Phone

0521 401 80

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Luxemburg


Our Customer Service is provided in German and French.

Phone

0278 674 20

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

German - kundenservice.lu@arket.com
French - serviceclient.lu@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Netherlands


Our Customer Service is provided in Dutch.

Phone

010 3010300

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

klantenservice.nl@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Norway


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

239 67211

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Poland


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

223079700

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Portugal


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

308809999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Romania


Our Customer Service is provided in English.

Phone

0316 301 780

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Slovakia


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

0232441717

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Slovenia


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

018888999

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

Spain


Our Customer Service is provided in Spanish.

Phone

911980200

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Email

atencioncliente.es@arket.com

Our goal is to answer your email within 24 hours.

Customer service - Opening hours

Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET

Payment

For questions regarding your payment contact klarna.com
 

Sweden


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

0844683399

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

United Kingdom


Our Customer Service is provided in English.

Email

customerservice@arket.com

Our goal is to answer your email within 24 hours.

Chat

Send us a message through Messenger

Phone

020 38689990

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

Customer service opening hours

Weekdays 8:00 - 21:00 BST
Saturday 9:00 - 18:00 BST
Sunday 9:00 - 17:00 BST

Payment

For questions regarding your payment contact klarna.com
 

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