Customer service
Our Customer Service team is busier than usual, which may result in longer email response times. If you need assistance sooner, the quickest way to reach us is through chat or by phone.
Opening hours (GMT):
Monday–Friday: 08:00–20:00
Saturday: 09:00–18:00
Sunday: 09:00 – 17:00
Contact Options:
Chat:
Available during opening hours, find the chat bubble at the bottom of the screen.
Phone:
Email:
For inquiries outside opening hours.
Resale Service ARKET ARCHIVE:
Learn more or contact the team here.
Personal Data Requests:
Email customer service. For Data Protection Officer, use subject line “DPO”.