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ARKET Customer service

If you have any questions regarding your order, please contact ARKET Customer Service via email or phone. For urgent questions, we recommend using our phone support. In some countries we now also offer a chat support.

Customer service

 

 Our Customer Service is provided in English.
 

Customer service opening hours

Weekdays  9 am – 4 am CET (Central European Time)

Saturday and Sunday 10 am – 4 am CET (Central European Time)

Customer service holiday opening hours

24th Dec 2019 09:00 - 03:00 CET

25th Dec 2019 CLOSED

26th Dec 2019 10:00 - 04:00 CET

31st Dec 2019 09:00 - 03:00 CET

1st Jan 2020 10:00 - 04:00 CET
 

Email

customerservice.international@arket.com

Our goal is to answer your email within 24 hours.

Please add your order number or location in the email.

 

Phone

+46 844 686 444

 

Landline call charges apply to Sweden. Rates vary between providers.

This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.

 

Web call

You can call us for free through your internet connection.

Click the button below to open the web application in a new window.

You can close the window at any time and return to the Arket website.



 

Payment

For questions regarding your payment contact klarna.com

 

Delivery 

For questions about your delivery, please contact customer service. For questions regarding import duties and tax fees please contact your local UPS.

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