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Delivery

World wide shipping

We are now offering international shipping to over 65 destinations including Australia, Canada, Hong Kong, Japan and South Korea.

Please note that due to the ongoing sale, we’re busier than usual and processing your order may take longer than normal. We will notify you with a confirmation email as soon as your order is ready. We're sorry for the inconvenience and thank you for your patience.

 

Delivery options

Home delivery - Standard (€5/Free over €100, 2-3 working days)

We will deliver your purchase within 2-3 working days after receiving your order confirmation. Home delivery - Standard is free for orders over €100. During high season and Sale, delivery might take a little longer.

Pick-up point - Standard (€3/Free over €100, 2-3 working days)

We will deliver your purchase within 2-3 working days after receiving your order confirmation. Standard delivery is free for orders over €100. During high season and Sale, delivery might take a little longer.

Home delivery - Express (€10, 1-2 working days)

We also offer a next day delivery (excl. Saturday, Sunday and Bank Holidays) for orders placed before 2:30 p.m. Monday to Friday. Orders placed after this will be delivered within two days (excl. Saturday, Sunday and Bank Holidays). During high season and Sale, Next day delivery might be unavailable.

Pick-up point - Express (€10, 1-2 working days)

We also offer a next day delivery (excl. Saturday, Sunday and Bank Holidays) for orders placed before 2:30 p.m. Monday to Friday. Orders placed after this will be delivered within two days (excl. Saturday, Sunday and Bank Holidays). During high season and Sale, Next day delivery might be unavailable.


Delivery locations

Delivery to your home address

Select Home delivery - Standard or Home delivery - Express as delivery option in the checkout and make sure that your home address is ticked as delivery address.

Delivery to an alternative address

Select Home delivery - Standard or Home delivery - Express as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.

Delivery to a Parcel Shop

select Pick-up point - Standard or Pick-up point - Express as delivery option in the checkout and search for a convenient Parcel Shop by entering a postcode. If you nominate someone else to pick up the parcel on your behalf, they must bring your ID and the Pick-up code as well as their own ID.


Delivery cost


Home delivery - Standard: €5 and free for orders over €100
Pick-up point - Standard: €3 and free for orders over €100
Home delivery - Express: €10
Pick-up point - Express: €10


Delivery restrictions


Items ordered in Germany can only be delivered to persons 18 years or older, with an address in Germany. We do not ship to the overseas territories (Island Helgoland and area of Busingen).


Ordering from abroad


You may order something while you are outside your country of residence. To do so, visit the ARKET website of the country you are currently located in and provide a local delivery address in that country.


Track your parcel


As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.

You will also be able to track your order under ‘Orders’ when you log in at My Account.


Undeliverable parcels


If unable to deliver a package according to your chosen delivery option it will automatically be returned to ARKET.

 

 

Delivery options

Home delivery - Standard (CHF 5/Free over CHF 100, 3-5 working days)

We will deliver your purchase within 3-5 working days after receiving your order confirmation. Standard delivery is free for orders over CHF 100. During high season and Sale, delivery might take a little longer.


Delivery locations

Delivery to your home address

Select Home delivery - Standard as delivery option in the checkout and make sure that your home address is ticked as delivery address.

Delivery to an alternative address

Select Home delivery - Standard as delivery option in the checkout, untick your home address as delivery address and select or enter an alternative address.


Delivery cost


Home delivery - Standard: CHF 5 and free for orders over CHF 100


Delivery restrictions


Items ordered in Switzerland can only be delivered to persons 18 years or older, with an address in Switzerland.


Ordering from abroad


You may order something while you are outside your country of residence. To do so, visit the ARKET website of the country you are currently located in and provide a local delivery address in that country.


Track your parcel


As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.


You will also be able to track your order under ‘Orders’ when you log in at My Account.


Undeliverable parcels


If unable to deliver a package according to your chosen delivery option it will automatically be returned to ARKET.