Customer Service
To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.
Our Customer Service is provided in German, French and Italian.
Phone
+41 43 588 2444
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes
Free of charge.
For customer service in German please email kundenservice.ch@arket.com
For customer service in French please email serviceclient.ch@arket.com
For customer service in Italian please email servizioclienti.ch@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 08:00 – 21:00 CET
Saturday 09:00 – 17:00 CET
Sunday 09:00-17:00 CET
Payment
For questions regarding your payment contact klarna.com
To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.
Our Customer Service is provided in German and English.
Phone
0800 6009990
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Free of charge.
kundenservice.de@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 08:00 – 21:00 CET
Saturday and Sunday 09:00-17:00 CET
Payment
For questions regarding your payment contact klarna.com