ARKET Customer service
In these challenging circumstances, our Customer service team are busier than usual and the response time might be longer. Please note that our phone lines are currently closed in some regions. Select your location from the list below to find the most recent information. Thank you for your patience.
To ensure the wellbeing of our staff, customers and communities, we have adjusted our store hours and also temporarily closed some of our cafés. Please see specific information for each of our locations here.
Our online store arket.com is currently operating as usual, and to ease your shopping experience, we now offer extended home delivery as well as free returns to 100 days.
As pick-up points are closing and we do not want to put anyone at risk, we would like to make the delivery and return experience as seamless as possible.
Choose country below to find relevant contact information
Austria
Our Customer Service is provided in German.
Phone
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Free of charge.
kundenservice.at@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Belgium
Our Customer Service is provided in Dutch and French.
Phone
0232 00088
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
For customer service in Dutch please email klantenservice.be@arket.com
For customer service in French please email serviceclients.be@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Czech Republic
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
228888000
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Denmark
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
89873300
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Finland
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
0942453000
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
France
Our Customer Service is provided in French.
Phone
0184886700
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
serviceclients.fr@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Germany
Our Customer Service is provided in German.
Phone
0800 6009990
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Free of charge.
kundenservice.de@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Hungary
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
+36 17010100
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Ireland
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
015255900
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Italy
Our Customer Service is provided in Italian.
Phone
0694802900
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
servizioclienti.it@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Netherlands
Our Customer Service is provided in Dutch.
Phone
010 3010300
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
klantenservice.nl@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Norway
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
239 67211
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Poland
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
223079700
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Portugal
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
308809999
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Slovakia
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
0232441717
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Slovenia
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
018888999
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
Spain
Our Customer Service is provided in Spanish.
Phone
911980200
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
atencioncliente.es@arket.com
Our goal is to answer your email within 24 hours.
Customer service opening hours
Weekdays 9:00 - 17:00 CET
Saturday and Sunday 9:00 - 13:00 CET
Payment
For questions regarding your payment contact klarna.com
Sweden
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
United Kingdom
Our Customer Service is provided in English.
customerservice@arket.com
Our goal is to answer your email within 24 hours.
Chat
Send us a message through Messenger
Phone
020 38689990
This is the quickest way to get the help you need. Our goal is to answer your call within 2 minutes.
Phone support opening hours:
Weekdays 10:00 - 14:00 GMT
Saturday Closed
Sunday Closed
Customer service opening hours
Weekdays 8:00 - 21:00 GMT
Saturday 9:00 - 18:00 GMT
Sunday 9:00 - 17:00 GMT
Payment
For questions regarding your payment contact klarna.com
