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Customer servicePrivacy Policy
Austria
ARKET
works to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns ARKET
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your personal
data?
The Swedish company, H & M Hennes &
Mauritz GBC AB (“ARKET”), is the controller of the personal data
you submit to us and responsible for your personal data under
the applicable national data protection law and the Swedish Data
Protection Act (1998:204), which implements the EU Data
Protection Directive (95/46/EC). The Austrian company H & M
Hennes & Mauritz GesmbH acts as the personal data processor
and processes the personal data on behalf of the Swedish
company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What types
of personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal
data?
We may use your personal data for the
following purposes:
To create and
manage your personal account at ARKET
To process
your orders and returns via our online services
To send text message notifications of delivery status
To contact you in the event of any problems with the
delivery of your items
To answer your queries and
to inform you of new or changed services
To send
marketing offers such as newsletters and catalogues
To notify the winners in competitions arranged online
To manage your account by carrying out credit checks
To make analyses in order to provide you with relevant
marketing offers and information
To validate that
you are of legal age for shopping online
To send
you surveys in order to give you a possibility to influence
our offer and services
To test and improve our
systems by which the services are provided
To prevent misuse or improper use of our
service
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
"You have the right to request information about the
personal data we hold on you at any time (free of charge once a
year). If your data is incorrect, incomplete or irrelevant, you
can ask to have the information corrected or removed. We cannot
remove your data when there is a legal storage requirement, such
as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time.
You can contact us either by sending a letter to ARKET
Customer Service PO Box 24005 EDINBURGH, EH1 9AG
United Kingdom or by sending an email to
kundenservice.at@arket.com "
Who has
access to your personal data?
Your data may be
shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We
have taken technical and organisational measures to protect your
data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Links
The site arket.com may include links to other websites
which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of
these websites, but we offer these links to make it easier for
our visitors to find more information about specific subjects.
Controller of personal data H & M
Hennes & Mauritz GBC AB Mäster Samuelsgatan
46 106 38 Stockholm Sweden
Telephone: 0800 700044
ARKET works
to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns ARKET
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the applicable national data protection law and the
Swedish Data Protection Act (1998:204), which implements the EU
Data Protection Directive (95/46/EC). The Danish company H &
M Hennes & Mauritz AS acts as the personal data processor
and processes the personal data on behalf of the Swedish
company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What
types of personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data from
external sources such as credit information and address updates.
How do we use your personal data?
We may use your personal data for the following
purposes:
To create and manage your
personal account at ARKET
To process your
orders and returns via our online services
To
send text message notifications of delivery status
To contact you in the event of any problems with the
delivery of your items
To answer your queries
and to inform you of new or changed services
To send marketing offers such as newsletters and catalogues
To notify the winners in competitions arranged
online
To manage your account by carrying out
credit checks
To make analyses in order to
provide you with relevant marketing offers and information
To validate that you are of legal age for
shopping online
To send you surveys in order
to give you a possibility to influence our offer and services
To test and improve our systems by which the
services are provided
To prevent misuse or improper use of our
services
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
"You have the right to request information about
the personal data we hold on you at any time (free of charge
once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or
removed. We cannot remove your data when there is a legal
storage requirement, such as book-keeping rules or when there
are other legitimate grounds to keep the data, such as unsettled
debts. You can withdraw your consent to us using the data for
marketing purposes at any time. You can contact us either by
sending a letter to ARKET Customer Service
PO Box 24005 EDINBURGH, EH1 9AG United Kingdom
or by sending an email to customerservice@arket.com"
Who has access to your personal data?
Your data may be shared within the H&M group (for
details on the companies within the H&M group, please refer
to our annual report which may be found at about.hm.com). We
never pass on, sell or swap your data for marketing purposes to
third parties outside the H&M group. Data that is forwarded
to third parties, is only used to provide you with the services
mentioned above, for example shipping agents in connection with
the delivery of goods, media agencies for distribution of
newsletter and credit reference or debt collection agencies for
the purpose of credit rating checks, identity checks and debt
collection.
How do we protect your
personal data?
We have taken technical and
organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our
security measures in line with technological progress and
developments. To make card purchases with us as secure as
possible, all information is sent in encrypted form. This means
that the information is passed through a secure connection and
that your personal data cannot be read by external parties. For
card purchases we work with an authorised payment agent that
helps us to check directly with your bank that the card is valid
for purchases. Our payment agent processes your card details
according to the international security standard PCI DSS, which
was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by
card, we reserve the right to carry out an identity check.
Cookies
A cookie is a small
text file that is saved to, and, during subsequent visits,
retrieved from your computer or mobile device. ARKET uses
cookies to enhance and simplify your visit. We do not use
cookies to store personal information, or to disclose
information to third parties. There are two types of
cookies: permanent and temporary (session cookies). Permanent
cookies are stored as a file on your computer or mobile device
for no longer than 12 months. Session cookies are stored
temporarily and disappear when you close your browser session.
We use permanent cookies to store your choice of start page and
to store your details if you select "Remember me" when
you log in. We use session cookies when you use the product
filtration function, to check whether you are logged in or if
you put an item in your shopping bag. You can easily
erase cookies from your computer or mobile device using your
browser. For instructions on how to handle and delete cookies
please look under "Help" in your browser. You can
choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Links
The site arket.com may include links to other websites which do
not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of
these websites, but we offer these links to make it easier for
our visitors to find more information about specific subjects.
Controller of personal data H & M
Hennes & Mauritz GBC AB Mäster Samuelsgatan
46 106 38 Stockholm Sweden
Telephone: 89873300
ARKET works
to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns ARKET
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your personal
data?
The Finish company H & M Hennes &
Mauritz OY (“ARKET”), is the controller of the personal data
you submit to us and responsible for your personal data under
the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The Finish company H
& M Hennes & Mauritz OY acts as the personal data
processor and processes the personal data on behalf of the
Swedish company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What types
of personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal
data?
We may use your personal data for the
following purposes:
To create and
manage your personal account at ARKET
To process
your orders and returns via our online services
To send text message notifications of delivery status
To contact you in the event of any problems with the
delivery of your items
To answer your queries
and to inform you of new or changed services
To
send marketing offers such as newsletters and catalogues
To notify the winners in competitions arranged online
To manage your account by carrying out credit
checks
To make analyses in order to provide you
with relevant marketing offers and information
To validate that you are of legal age for shopping online
To send you surveys in order to give you a
possibility to influence our offer and services
To test and improve our systems by which the services are
provided
To prevent misuse or improper use of our
services
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
"You have the right to request information about the
personal data we hold on you at any time (free of charge once a
year). If your data is incorrect, incomplete or irrelevant, you
can ask to have the information corrected or removed. We cannot
remove your data when there is a legal storage requirement, such
as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time.
You can contact us either by sending a letter to ARKET
Customer Service PO Box 24005 EDINBURGH, EH1 9AG
United Kingdom or by sending an email to
customerservice@arket.com"
Who has
access to your personal data?
Your data may be
shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken technical and organisational measures to protect
your data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is
saved to, and, during subsequent visits, retrieved from your
computer or mobile device. ARKET uses cookies to enhance and
simplify your visit. We do not use cookies to store personal
information, or to disclose information to third parties.
There are two types of cookies: permanent and temporary (session
cookies). Permanent cookies are stored as a file on your
computer or mobile device for no longer than 12 months. Session
cookies are stored temporarily and disappear when you close your
browser session. We use permanent cookies to store your choice
of start page and to store your details if you select
"Remember me" when you log in. We use session cookies
when you use the product filtration function, to check whether
you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or
mobile device using your browser. For instructions on how to
handle and delete cookies please look under "Help" in
your browser. You can choose to disable cookies, or to receive a
notification each time a new cookie is sent to your computer or
mobile device. Please note that if you choose to disable
cookies, you will not be able to take advantage of all our
features. Third-party cookies We use
third-party cookies to collect statistics in aggregate form in
analysis tools such as Google Analytics and Core Metrics. The
cookies used are both permanent and temporary cookies (session
cookies). The permanent cookies are stored on your computer or
mobile device for no longer than 24 months.
Links
The site arket.com may include links to
other websites which do not fall under our supervision. We
cannot accept any responsibility for the protection of privacy
or the content of these websites, but we offer these links to
make it easier for our visitors to find more information about
specific subjects. Controller of personal data
H & M Hennes & Mauritz GBC AB Mäster
Samuelsgatan 46 106 38 Stockholm
Sweden Telephone: 0942453000
ARKET
works to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns ARKET
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the applicable national data protection law and the
Swedish Data Protection Act (1998:204), which implements the EU
Data Protection Directive (95/46/EC). The German company H &
M New Business AB & Co. KG Germany acts as the personal
data processor and processes the personal data on behalf of the
Swedish company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What types
of personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal
data?
We may use your personal data for the
following purposes:
To create and manage
your personal account at ARKET
To process your
orders and returns via our online services
To
send text message notifications of delivery status
To contact you in the event of any problems with the
delivery of your items
To answer your queries
and to inform you of new or changed services
To
send marketing offers such as newsletters and catalogues
To notify the winners in competitions arranged online
To manage your account by carrying out credit
checks
To make analyses in order to provide you
with relevant marketing offers and information
To validate that you are of legal age for shopping online
To send you surveys in order to give you a
possibility to influence our offer and services
To test and improve our systems by which the services are
provided
To prevent misuse or improper use of our
services
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
"You have the right to request information about the
personal data we hold on you at any time (free of charge once a
year). If your data is incorrect, incomplete or irrelevant, you
can ask to have the information corrected or removed. We cannot
remove your data when there is a legal storage requirement, such
as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time.
You can contact us either by sending a letter to ARKET
Customer Service PO Box 2 005 EDINBURGH, EH1
9AG United Kingdom or by sending an email to
kundenservice.de@arket.com"
Who
has access to your personal data?
Your data may
be shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We
have taken technical and organisational measures to protect your
data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies "We use third-party cookies
to collect statistics in aggregate form in analysis tools such
as Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Google
Analytics
To ensure that our website is designed to
meet the demands of its users, we create pseudonym usage
profiles. We use the web analysis tool Google Analytics for
this. Google Analytics uses “cookies”, i.e. text files which are
saved on your computer and enable your use of the website to be
analysed. Your IP address is made anonymous by Google before the
profile is created. Google is also contractually obliged to only
process the data in accordance with our instructions. Pseudonym
usage profiles are regularly created within the EU and in
exceptional cases in the USA. You can withhold
consent for your data to be used to create these pseudonym usage
profiles at any time. To do this, please click here
[https://tools.google.com/dlpage/gaoptout?hl=de] and install the
browser plug-in available there. You can also prevent cookies
from being saved by applying the relevant setting in your
browser software; we must point out, however, that this may
prevent you from using all the functions of the website to their
full extent."
Links
The
site arket.com may include links to other websites which do not
fall under our supervision. We cannot accept any responsibility
for the protection of privacy or the content of these websites,
but we offer these links to make it easier for our visitors to
find more information about specific subjects.
Controller of personal data H & M Hennes &
Mauritz GBC AB Mäster Samuelsgatan 46 106 38
Stockholm Sweden Telephone: 0800 6009990
ARKET
works to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns H&M
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the applicable national data protection law and the
Swedish Data Protection Act (1998:204), which implements the EU
Data Protection Directive (95/46/EC). The Irish company H&M
Hennes & Mauritz (Ireland) Ltd acts as the personal data
processor and processes the personal data on behalf of the
Swedish company.
Where is your personal
data stored?
The data that we collect from you
is stored within the European Economic Area (“EEA”) but may also
be transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What
types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when
you place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal
data?
We may use your personal data for the
following purposes:
To create and
manage your personal account at ARKET
To
process your orders and returns via our online services
To send text message notifications of delivery status
To contact you in the event of any problems with
the delivery of your items
To answer your
queries and to inform you of new or changed services
To send marketing offers such as newsletters and
catalogues
To notify the winners in
competitions arranged online
To manage your
account by carrying out credit checks
To make
analyses in order to provide you with relevant marketing
offers and information
To validate that you are
of legal age for shopping online
To send you
surveys in order to give you a possibility to influence our
offer and services
To test and improve our
systems by which the services are provided
To
prevent misuse or improper use of our services
To provide you with our WiFi Service in store
We will keep your data for as long as necessary
to fulfil the purposes above or for as long as we are required
by law. After this your personal data will be deleted.
What are your rights?
"You have the
right to request information about the personal data we hold on
you at any time (free of charge once a year). If your data is
incorrect, incomplete or irrelevant, you can ask to have the
information corrected or removed. We cannot remove your data
when there is a legal storage requirement, such as book-keeping
rules or when there are other legitimate grounds to keep the
data, such as unsettled debts. You can withdraw your consent to
us using the data for marketing purposes at any time. You can
contact us either by sending a letter to ARKET
Customer Service PO Box 24005 EDINBURGH, EH1
9AG United Kingdom or by sending an email
to customerservice@arket.com"
Who has access to your personal data?
Your
data may be shared within the H&M group (for details on the
companies within the H&M group, please refer to our annual
report which may be found at about.hm.com). We never pass on,
sell or swap your data for marketing purposes to third parties
outside the H&M group. Data that is forwarded to third
parties, is only used to provide you with the services mentioned
above, for example shipping agents in connection with the
delivery of goods, media agencies for distribution of newsletter
and credit reference or debt collection agencies for the purpose
of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken technical and organisational measures to
protect your data from loss, manipulation, unauthorised access.
We continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Links
The site arket.com may include links to other websites
which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of
these websites, but we offer these links to make it easier for
our visitors to find more information about specific subjects.
Controller of personal data H & M
Hennes & Mauritz GBC AB Mäster Samuelsgatan
46 106 38 Stockholm Sweden
Telephone: +353 15255900
ARKET works
to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns H&M
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your personal
data?
The Swedish company, H & M Hennes &
Mauritz GBC AB (“ARKET”), is the controller of the personal data
you submit to us and responsible for your personal data under
the applicable national data protection law and the Swedish Data
Protection Act (1998:204), which implements the EU Data
Protection Directive (95/46/EC). The Dutch company H & M
Hennes & Mauritz Netherlands BV acts as the personal data
processor and processes the personal data on behalf of the
Swedish company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What types of
personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal data?
We may use your personal data for the following
purposes:
To create and manage your
personal account at ARKET
To process your orders
and returns via our online services
To send text
message notifications of delivery status
To
contact you in the event of any problems with the delivery of
your items
To answer your queries and to inform
you of new or changed services
To send marketing
offers such as newsletters and catalogues
To
notify the winners in competitions arranged online
To manage your account by carrying out credit checks
To make analyses in order to provide you with relevant
marketing offers and information
To validate
that you are of legal age for shopping online
To
send you surveys in order to give you a possibility to
influence our offer and services
To test and
improve our systems by which the services are provided
To prevent misuse or improper use of our services
To provide you with our WiFi Service in store
We will keep your data for as long as necessary
to fulfil the purposes above or for as long as we are required
by law. After this your personal data will be deleted.
What are your rights?
"You have the
right to request information about the personal data we hold on
you at any time (free of charge once a year). If your data is
incorrect, incomplete or irrelevant, you can ask to have the
information corrected or removed. We cannot remove your data
when there is a legal storage requirement, such as book-keeping
rules or when there are other legitimate grounds to keep the
data, such as unsettled debts. You can withdraw your consent to
us using the data for marketing purposes at any time. You can
contact us either by sending a letter to ARKET
Customer Service PO Box 24005 EDINBURGH, EH1 9AG
United Kingdom or by sending an email to
klantenservice.nl@arket.com"
Who has
access to your personal data?
Your data may be
shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We
have taken technical and organisational measures to protect your
data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and, during
subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies "We use third-party cookies
to collect statistics in aggregate form in analysis tools such
as Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Google
Analytics
In order to attune the lay-out of our
website properly, we work with pseudonym user profiles. For this
purpose we use Google Analytics which is a web analysis service.
Google Analytics uses “cookies” which are text files that are
stored at your computer and which help the website analyse how
you use the website. Your IP address will be anonymized by
Google prior to the profile being created. The use of pseudonym
user profiles is regularly applied within the EU and by
exception in the USA. At any moment you wish, you can
object to the creation of those pseudonym user profiles. To do
so, click here: (https://tools.google.com/dlpage/gaoptout?hl=nl)
and install the browser plug-in. You can prevent cookies from
being stored by adjusting the settings in your browser; we would
like to point out, however, that when you adjust the settings,
you may not be able to use all the website
functions."
Links
The
site arket.com may include links to other websites which do not
fall under our supervision. We cannot accept any responsibility
for the protection of privacy or the content of these websites,
but we offer these links to make it easier for our visitors to
find more information about specific subjects.
Controller of personal data H & M Hennes &
Mauritz GBC AB Mäster Samuelsgatan 46 106 38
Stockholm Sweden Telephone: +46 (0)8 796 55
00
ARKET
works to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns H&M
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the Swedish Data Protection Act (1998:204), which
implements the EU Data Protection Directive (95/46/EC).
Where is your personal data stored?
The data
that we collect from you is stored within the European Economic
Area (“EEA”) but may also be transferred to and processed in a
country outside of the EEA. Any such transfer of your personal
data will be carried out in compliance with applicable laws.
What types of personal data do we collect?
We will collect personal data that you submit to us, for
example, when you place orders, contact our customer service or
participate in competitions. The personal data that you submit
to us may for example include contact information, date of birth
and payment information. In addition we may collect certain
personal data from external sources such as credit information
and address updates.
How do we use your
personal data?
What may use your personal data
for the following purposes:
To create
and manage your personal account at ARKET
To
process your orders and returns via our online services
To send text message notifications of delivery status
To contact you in the event of any problems with
the delivery of your items
To answer your
queries and to inform you of new or changed services
To send marketing offers such as newsletters and
catalogues
To notify the winners in competitions
arranged online
To manage your account by
carrying out credit checks
To make analyses in
order to provide you with relevant marketing offers and
information
To validate that you are of legal
age for shopping online
To send you surveys in
order to give you a possibility to influence our offer and
services
To test and improve our systems by
which the services are provided
To prevent misuse or improper use of our
services
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
You have the right to request information about the personal
data we hold on you at any time (free of charge once a year). If
your data is incorrect, incomplete or irrelevant, you can ask to
have the information corrected or removed. We cannot remove your
data when there is a legal storage requirement, such as
book-keeping rules or when there are other legitimate grounds to
keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time.
You can contact us either by sending a letter to ARKET
Customer Service PO Box 24005 EDINBURGH, EH1 9AG
United Kingdom or by sending an email to
customerservice@arket.com
Who has
access to your personal data?
Your data may be
shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We
have taken technical and organisational measures to protect your
data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Links
The site arket.com may include links to other websites
which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of
these websites, but we offer these links to make it easier for
our visitors to find more information about specific subjects.
Controller of personal data H & M
Hennes & Mauritz GBC AB Mäster Samuelsgatan
46 106 38 Stockholm Sweden
Telephone: +46 (0)8 44 683399
ARKET works to ensure that your privacy is protected when using
our services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns H&M
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the applicable national data protection law and the
Swedish Data Protection Act (1998:204), which implements the EU
Data Protection Directive (95/46/EC). The British company H
& M Hennes & Mauritz UK Ltd acts as the personal data
processor and processes the personal data on behalf of the
Swedish company.
Where is your personal data
stored?
The data that we collect from you is
stored within the European Economic Area (“EEA”) but may also be
transferred to and processed in a country outside of the EEA.
Any such transfer of your personal data will be carried out in
compliance with applicable laws.
What types
of personal data do we collect?
We will collect
personal data that you submit to us, for example, when you place
orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for
example include contact information, date of birth and payment
information. In addition we may collect certain personal data
from external sources such as credit information and address
updates.
How do we use your personal
data?
We may use your personal data for the
following purposes:
To create and manage
your personal account at ARKET
To process your
orders and returns via our online services
To
send text message notifications of delivery status
To contact you in the event of any problems with the
delivery of your items
To answer your queries
and to inform you of new or changed services
To
send marketing offers such as newsletters and catalogues
To notify the winners in competitions arranged online
To manage your account by carrying out credit
checks
To make analyses in order to provide you
with relevant marketing offers and information
To validate that you are of legal age for shopping online
To send you surveys in order to give you a
possibility to influence our offer and services
To test and improve our systems by which the services are
provided
To prevent misuse or improper use of our
services
To provide you with our WiFi Service in
store
We will keep your data for as
long as necessary to fulfil the purposes above or for as long as
we are required by law. After this your personal data will be
deleted.
What are your rights?
"You have the right to request information about the
personal data we hold on you at any time (free of charge once a
year). If your data is incorrect, incomplete or irrelevant, you
can ask to have the information corrected or removed. We cannot
remove your data when there is a legal storage requirement, such
as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time.
You can contact us either by sending a letter to ARKET
Customer Service PO Box 2 005 EDINBURGH, EH1
9AG United Kingdom or by sending an email to
customerservice@arket.com"
Who has
acess to your personal data?
Your data may be
shared within the H&M group (for details on the companies
within the H&M group, please refer to our annual report
which may be found at about.hm.com). We never pass on, sell or
swap your data for marketing purposes to third parties outside
the H&M group. Data that is forwarded to third parties, is
only used to provide you with the services mentioned above, for
example shipping agents in connection with the delivery of
goods, media agencies for distribution of newsletter and credit
reference or debt collection agencies for the purpose of credit
rating checks, identity checks and debt collection.
How do we protect your personal data?
We
have taken technical and organisational measures to protect your
data from loss, manipulation, unauthorised access. We
continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. We also use Google Analytics
Advertising Features. Read more about it and how you can opt out
here: https://tools.google.com/dlpage/gaoptout/. [hm.com to add
link!] The cookies used are both permanent and temporary
cookies (session cookies). The permanent cookies are stored on
your computer or mobile device for no longer than 24
months.
Links
The site
arket.com may include links to other websites which do not fall
under our supervision. We cannot accept any responsibility for
the protection of privacy or the content of these websites, but
we offer these links to make it easier for our visitors to find
more information about specific subjects. Controller
of personal data H & M Hennes & Mauritz GBC
AB Mäster Samuelsgatan 46 106 38
Stockholm Sweden Telephone: 020 38689990
ARKET
works to ensure that your privacy is protected when using our
services. We therefore have a policy setting out how your
personal data will be processed and protected. Please stay
updated to any changes to this Privacy Policy by visiting our
website. This Privacy Policy only concerns ARKET
customers and users of our online services. If you are applying
for a position at ARKET this Privacy Policy is not applicable.
The privacy policy for applicants can be found on our career
site.
Who is responsible for your
personal data?
The Swedish company, H & M
Hennes & Mauritz GBC AB (“ARKET”), is the controller of the
personal data you submit to us and responsible for your personal
data under the Swedish Data Protection Act (1998:204), which
implements the EU Data Protection Directive (95/46/EC).
Where is your personal data stored?
The
data that we collect from you is stored within the European
Economic Area (“EEA”) but may also be transferred to and
processed in a country outside of the EEA. Any such transfer of
your personal data will be carried out in compliance with
applicable laws.
What types of personal
data do we collect?
We will collect personal
data that you submit to us, for example, when you place orders,
contact our customer service or participate in competitions. The
personal data that you submit to us may for example include
contact information, date of birth and payment information. In
addition we may collect certain personal data from external
sources such as credit information and address updates.
How do we use your personal data?
We may use your personal data for the following purposes:
To create and manage your personal account
at ARKET
To process your orders and returns via
our online services
To send text message
notifications of delivery status
To contact you
in the event of any problems with the delivery of your items
To answer your queries and to inform you of new
or changed services
To send marketing offers
such as newsletters and catalogues
To notify
the winners in competitions arranged online
To
manage your account by carrying out credit checks
To make analyses in order to provide you with relevant
marketing offers and information
To validate
that you are of legal age for shopping online
To send you surveys in order to give you a possibility to
influence our offer and services
To test and
improve our systems by which the services are provided
To prevent misuse or improper use of our services
To provide you with our WiFi Service in store
We will keep your data for as long as
necessary to fulfil the purposes above or for as long as we are
required by law. After this your personal data will be deleted.
What are your rights?
You have
the right to request information about the personal data we hold
on you at any time (free of charge once a year). If your data is
incorrect, incomplete or irrelevant, you can ask to have the
information corrected or removed. We cannot remove your data
when there is a legal storage requirement, such as book-keeping
rules or when there are other legitimate grounds to keep the
data, such as unsettled debts. You can withdraw your consent to
us using the data for marketing purposes at any time. You can
contact us by an email to customerservice@arket.com
Who has access to your personal data?
Your
data may be shared within the H&M group (for details on the
companies within the H&M group, please refer to our annual
report which may be found at about.hm.com). We never pass on,
sell or swap your data for marketing purposes to third parties
outside the H&M group. Data that is forwarded to third
parties, is only used to provide you with the services mentioned
above, for example shipping agents in connection with the
delivery of goods, media agencies for distribution of newsletter
and credit reference or debt collection agencies for the purpose
of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken technical and organisational measures to
protect your data from loss, manipulation, unauthorised access.
We continually adapt our security measures in line with
technological progress and developments. To make card purchases
with us as secure as possible, all information is sent in
encrypted form. This means that the information is passed
through a secure connection and that your personal data cannot
be read by external parties. For card purchases we work with an
authorised payment agent that helps us to check directly with
your bank that the card is valid for purchases. Our payment
agent processes your card details according to the international
security standard PCI DSS, which was developed by the card
companies VISA, MasterCard, Diners, American Express and JCB.
This means that your card details are processed with a very high
level of security. When you pay by card, we reserve the right to
carry out an identity check.
Cookies
A cookie is a small text file that is saved to, and,
during subsequent visits, retrieved from your computer or mobile
device. ARKET uses cookies to enhance and simplify your visit.
We do not use cookies to store personal information, or to
disclose information to third parties. There are two
types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or
mobile device for no longer than 12 months. Session cookies are
stored temporarily and disappear when you close your browser
session. We use permanent cookies to store your choice of start
page and to store your details if you select "Remember
me" when you log in. We use session cookies when you use
the product filtration function, to check whether you are logged
in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device
using your browser. For instructions on how to handle and delete
cookies please look under "Help" in your browser. You
can choose to disable cookies, or to receive a notification each
time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not
be able to take advantage of all our features.
Third-party cookies We use third-party cookies to
collect statistics in aggregate form in analysis tools such as
Google Analytics and Core Metrics. The cookies used are both
permanent and temporary cookies (session cookies). The permanent
cookies are stored on your computer or mobile device for no
longer than 24 months.
Links
The site arket.com and the ARKET app may include links
to other websites which do not fall under our supervision. We
cannot accept any responsibility for the protection of privacy
or the content of these websites, but we offer these links to
make it easier for our visitors to find more information about
specific subjects. Controller of personal data
H & M Hennes & Mauritz GBC AB Mäster
Samuelsgatan 46 106 38 Stockholm
Sweden