The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz GesmbH,
hereinafter referred to as “ARKET”, ”us ” or ”we”, at the ARKET
website, mobile website, or telephone (jointly referred to as
”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
Only persons of legal
age, 18 years or older, who are not under guardianship, and are
not acting in capacity as a company, with a physical address in
Austria, excluding mail forwarding companies, can place an
order. ARKET and its distributor reserves the right to restrict
different areas for delivery during certain times of the year.
This could be due to adverse weather conditions that exist in
these areas which hinder delivery. More information can be found
on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 5 Euro (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone 0800
700044 (free of charge) or via email kundenservice.at@arket.com.
Please visit our customer service pages
for further information.
You may cancel or return your order from the date you place
the order until 30 days after receipt of the ordered items. If
you have been charged for the items, you will recieve a refund
which will include the standard delivery cost. Should you choose
to keep certain items and only partially cancel your order, the
delivery cost will not be refunded. You will find the full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
kundenservice.at@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service
PO Box 24005 EDINBURGH EH1
9AG
United Kingdom
and return the item(s) to us as
set out in section 6 (Returns) below within the 30 day period
set forth in section above. We will provide a refund attempting
to use the same method used to make the payment (or, if the
items have not yet been paid for, reflect the return of the
items in your account balance) as soon as possible and at the
latest within 14 days of receiving your notice of cancellation,
provided we have received the items or evidence of you having
sent back the faulty items. Another payment method may be used
for the refund, provided that you consent to such a change; in
any case this will not generate any additional charges. Read
more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW– You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in SE FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct e-mail
address and to inform ARKET if your e-mail address changes.
Please note that ARKET reserves the right to send payment
requests to your e-mail address.
Please note that we are
unable to accept gift cards and merchandise cards as forms of
payments via ARKET.
You will receive the legally required
invoice in the shipping confirmation e-mail.
Nothing in these Terms shall exclude or
limit ARKET's liability with regard to any matter for which it
would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz GesmbH
Registered office: Kirchengasse 6/6,
1070 Vienna, Austria.
Registered number: 100897d
Contact Details:ARKET Customer Service
Email:
kundenservice.at@arket.com
Phone: 0800 700044 (free of
charge from within Austria)
VAT no.: ATU63385848
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through Fabric Sales AB & Co. KG Germany,
hereinafter referred to as “ARKET”, ”us ” or ”we”, at the ARKET
website, mobile website, or telephone (jointly referred to as
”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
Only persons of legal
age, 18 years or older, who are not under guardianship, and who
do not place orders for their commercial or self-employed
activities or for commercial or self-employed activities of a
third person, with a permanent physical address in Germany,
excluding Island Helgoland and area of Busingen and mail
forwarding companies, can place an order. Entrepreneurs in the
meaning of § 14 BGB are not authorised to place orders. Please
be advised that we do not issue invoices in the meaning of § 14
UStG (German VAT act). ARKET and its distributor reserves the
right to restrict different areas for delivery during certain
times of the year. This could be due to adverse weather
conditions that exist in these areas which hinder delivery. More
information can be found on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 5 Euro (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone
0800-8006606 Free of charge within Germany or via email
kundenservice.de@arket.com. Please visit our customer service pages
for further information.
You may cancel or return your order from the date
you place the order until 30 days after receipt of the ordered
items. If you have been charged for the items, you will recieve
a refund which will include the standard delivery cost. Should
you choose to keep certain items and only partially cancel your
order, the delivery cost will not be refunded. You will find the
full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
kundenservice.de@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service
PO Box 24005 EDINBURGH EH1
9AG
United Kingdom
and return the item(s) to us as
set out in section 6 (Returns) below within the 30 day period
set forth in section above. We will provide a refund attempting
to use the same method used to make the payment (or, if the
items have not yet been paid for, reflect the return of the
items in your account balance) as soon as possible and at the
latest within 14 days of receiving your notice of cancellation,
provided we have received the items or evidence of you having
sent back the faulty items. Another payment method may be used
for the refund, provided that you consent to such a change; in
any case this will not generate any additional charges. Read
more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full refund for any returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact. ARKET holds the right to determine the state of the returned item and decide on the refund. You will find more detailed information regarding our return process in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in SE FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct e-mail address and to inform ARKET if your e-mail address changes. Please note that ARKET reserves the right to send payment requests to your e-mail address. Please note that we are unable to accept gift cards and merchandise cards as forms of payments via ARKET. You will receive the legally required invoice in the shipping confirmation e-mail.
Nothing in these Terms shall exclude or limit ARKET's
liability with regard to any matter for which it would be
unlawful for us to limit or exclude our liability.
We do
not seek to exclude liability for fraudulent misrepresentation
by us or our employees or agents. If we breach these Terms, we
shall only be liable for losses which are a reasonably
foreseeable consequence of such breach.
ARKET is not
responsible for indirect losses which are a side effect of the
main loss or damage, for example loss of profits or loss of
opportunity; or for failure to deliver the goods or to meet any
of our other obligations under these Terms where such failure is
due to an event that is beyond our reasonable control, which
includes but is not limited to fire, flood, storm, riot, civil
disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in
connection with your order on ARKET shall be limited to the
total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H
& M New Business AB & Co. KG
Registered office:
Spitalerstrasse 12, 20095 Hamburg, Germany.
Registered
number: 27/606/00205
Contact Details: ARKET Customer
Service
Email: kundenservice.de@arket.com
Phone:
0800 6009990 (free of charge from within Germany)
VAT no.:
DE815109106
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz (Ireland)
Ltd, hereinafter referred to as “ARKET”, ”us ” or ”we”, at the
ARKET website, mobile website, or telephone (jointly referred to
as ”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
Only persons of legal
age, 18 years or older, who are not under guardianship, and are
not acting in capacity as a company, with a physical address in
Ireland, excluding mail forwarding companies, can place an
order. ARKET and its distributor reserves the right to restrict
different areas for delivery during certain times of the year.
This could be due to adverse weather conditions that exist in
these areas which hinder delivery. More information can be found
on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 5 Euro (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone +353
15255900 (free of charge)Intl. call charges apply. Rates may
vary. (Local rate; call cost may vary depending on the
operator.) or via email customerservice@arket.com. Please visit
our customer service pages
for further information.
You may cancel or return your order from the date
you place the order until 30 days after receipt of the ordered
items. If you have been charged for the items, you will recieve
a refund which will include the standard delivery cost. Should
you choose to keep certain items and only partially cancel your
order, the delivery cost will not be refunded. You will find the
full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
customerservice@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service""
PO Box 24005
EDINBURGH EH1 9AG
United Kingdom
and return the
item(s) to us as set out in section 6 (Returns) below within the
30 day period set forth in section above. We will provide a
refund attempting to use the same method used to make the
payment (or, if the items have not yet been paid for, reflect
the return of the items in your account balance) as soon as
possible and at the latest within 14 days of receiving your
notice of cancellation, provided we have received the items or
evidence of you having sent back the faulty items. Another
payment method may be used for the refund, provided that you
consent to such a change; in any case this will not generate any
additional charges. Read more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
You are obliged to submit a
correct e-mail address and to inform ARKET if your e-mail
address changes. Please note that ARKET reserves the right to
send payment requests to your e-mail address.
Please note
that we are unable to accept gift cards and merchandise cards as
forms of payments via ARKET.
You will receive the legally
required invoice in the shipping confirmation e-mail.
Nothing in these Terms shall
exclude or limit ARKET's liability with regard to any matter for
which it would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz (Ireland) Ltd.
Registered office: 25/28
North Wall Quay, Dublin 1, Ireland.
Registered number:
396507
Contact Details: ARKET Customer Service
Email: customerservice@arket.com
Phone: +353 15255900
(Landline call charges apply. Rates may vary)
VAT no.:
IE6416507H
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz
Netherlands B.V., hereinafter referred to as “ARKET”, ”us ” or
”we”, at the ARKET website, mobile website, or telephone
(jointly referred to as ”ARKET”).
By using ARKET and/or
placing an order, you agree to be bound by the terms and
conditions set out herein (the ”Terms”). Please make sure you
have read and understood the Terms before placing your
order.
Only persons of legal age, 18 years or older, who
are not under guardianship, and are not acting in capacity as a
company, with a physical address in the Netherlands, excluding
Aruba, Curacao, Sint Maarten, Bonaire, Saba, Sint Eustatius and
mail forwarding companies, can place an order. ARKET and its
distributor reserves the right to restrict different areas for
delivery during certain times of the year. This could be due to
adverse weather conditions that exist in these areas which
hinder delivery. More information can be found on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 5 Euro (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone 010
3010300 (0,075 € per call)(Local rate; call cost may vary
depending on the operator.) or via email
klantenservice.nl@arket.com. Please visit our customer service pages
for further information.
You may cancel or return your order from the date you place
the order until 30 days after receipt of the ordered items. If
you have been charged for the items, you will recieve a refund
which will include the standard delivery cost. Should you choose
to keep certain items and only partially cancel your order, the
delivery cost will not be refunded. You will find the full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
klantenservice.nl@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service
PO Box 24005 EDINBURGH EH1
9AG
United Kingdom
and return the item(s) to us as
set out in section 6 (Returns) below within the 30 day period
set forth in section above. We will provide a refund attempting
to use the same method used to make the payment (or, if the
items have not yet been paid for, reflect the return of the
items in your account balance) as soon as possible and at the
latest within 14 days of receiving your notice of cancellation,
provided we have received the items or evidence of you having
sent back the faulty items. Another payment method may be used
for the refund, provided that you consent to such a change; in
any case this will not generate any additional charges. Read
more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in SE FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct
e-mail address and to inform ARKET if your e-mail address
changes. Please note that ARKET reserves the right to send
payment requests to your e-mail address.
Please note that
we are unable to accept gift cards and merchandise cards as
forms of payments via ARKET.
You will receive the legally
required invoice in the shipping confirmation e-mail.
Nothing in these Terms shall
exclude or limit ARKET's liability with regard to any matter for
which it would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz Netherlands B.V.
Registered office:
Kalverstraat 112, 1012 PK Amsterdam, Netherlands.
Registered number: 009294703
Contact Details:ARKET
Customer Service
Email: klantenservice.nl@arket.com
Phone: 010 3010300 (Landline call charges apply. Rates may
vary)
VAT no.: NL817953711B01
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz AS,
hereinafter referred to as “ARKET”, ”us ” or ”we”, at the ARKET
website, mobile website, or telephone (jointly referred to as
”ARKET”). By using ARKET and/or placing an order, you agree to
be bound by the terms and conditions set out herein (the
”Terms”). Please make sure you have read and understood the
Terms before placing your order. Only persons of legal age, 18
years or older, who are not under guardianship, and are not
acting in capacity as a company, with a physical address in
Norway, excluding Møkster, Svalbard and mail forwarding
companies, can place an order. ARKET and its distributor
reserves the right to restrict different areas for delivery
during certain times of the year. This could be due to adverse
weather conditions that exist in these areas which hinder
delivery. More information can be found on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 50 NOK (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone 239
67211 (landline call charges apply, rates may vary) or via email
customerservice@arket.com. Please visit our customer service pages
for further information.
You may cancel or return your order from the date you place
the order until 30 days after receipt of the ordered items. If
you have been charged for the items, you will recieve a refund
which will include the standard delivery cost. Should you choose
to keep certain items and only partially cancel your order, the
delivery cost will not be refunded. You will find the full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
customerservice@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service
PO Box 24005 EDINBURGH EH1
9AG
United Kingdom
and return the item(s) to us as
set out in section 6 (Returns) below within the 30 day period
set forth in section above. We will provide a refund attempting
to use the same method used to make the payment (or, if the
items have not yet been paid for, reflect the return of the
items in your account balance) as soon as possible and at the
latest within 14 days of receiving your notice of cancellation,
provided we have received the items or evidence of you having
sent back the faulty items. Another payment method may be used
for the refund, provided that you consent to such a change; in
any case this will not generate any additional charges. Read
more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in NO, SE FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in NO, SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct
e-mail address and to inform ARKET if your e-mail address
changes. Please note that ARKET reserves the right to send
payment requests to your e-mail address.
Please note that
we are unable to accept gift cards and merchandise cards as
forms of payments via ARKET.
You will receive the legally
required invoice in the shipping confirmation e-mail.
Nothing in these Terms shall
exclude or limit ARKET's liability with regard to any matter for
which it would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz AS
Registered office: Karl Johans gate 16C,
0154, Oslo, Norway
Registered number: 912618900
VAT
no.: NO912618900
Contact Details:ARKET Customer
Service
Email: customerservice@arket.com
Phone: 239
67211 (landline call charges apply, rates may vary)
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz Sverige
AB, hereinafter referred to as “ARKET”, ”us ” or ”we”, at the
ARKET website, mobile website, or telephone (jointly referred to
as ”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
Only persons of legal
age, 18 years or older, who are not under guardianship, and are
not acting in capacity as a company, with a physical address in
Sweden, excluding mail forwarding companies, can place an order.
ARKET and its distributor reserves the right to restrict
different areas for delivery during certain times of the year.
This could be due to adverse weather conditions that exist in
these areas which hinder delivery. More information can be found
on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 50 SEK (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone 0844
683399 (free of charge) or via email customerservice@arket.com.
Please visit our customer service pages
for further information.
You may cancel or return your order from the date
you place the order until 30 days after receipt of the ordered
items. If you have been charged for the items, you will recieve
a refund which will include the standard delivery cost. Should
you choose to keep certain items and only partially cancel your
order, the delivery cost will not be refunded. You will find the
full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
customerservice@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to
ARKET Customer Service
PO Box 24005 EDINBURGH EH1
9AG
United Kingdom
and return the item(s) to us as
set out in section 6 (Returns) below within the 30 day period
set forth in section above. We will provide a refund attempting
to use the same method used to make the payment (or, if the
items have not yet been paid for, reflect the return of the
items in your account balance) as soon as possible and at the
latest within 14 days of receiving your notice of cancellation,
provided we have received the items or evidence of you having
sent back the faulty items. Another payment method may be used
for the refund, provided that you consent to such a change; in
any case this will not generate any additional charges. Read
more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in SE, FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct e-mail
address and to inform ARKET if your e-mail address changes.
Please note that ARKET reserves the right to send payment
requests to your e-mail address.
Please note that we are
unable to accept gift cards and merchandise cards as forms of
payments via ARKET.
You will receive the legally required
invoice in the shipping confirmation e-mail.
Nothing in these Terms shall exclude or
limit ARKET's liability with regard to any matter for which it
would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz Sverige AB, Registered office: Mäster Samuelsgatan
46 A, 106 38 Stockholm, Sweden
Registered number:
556151-2376
Contact Details: ARKET Customer Service
Email: customerservice@arket.com
Phone: 0844 683399 (free
of charge)
VAT no.: NL817953711B01
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H&M Hennes & Mauritz UK Ltd.,
hereinafter referred to as “ARKET”, ”us ” or ”we”, at the ARKET
website, mobile website, or telephone (jointly referred to as
”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
Only persons of legal
age, 18 years or older, who are not under guardianship, and are
not acting in capacity as a company, with a physical address in
the Uniuted Kingdom excluding Jersey, Guernsey, Isle of Man,
Anguilla, Bermuda, British Antarctic Territory, British Indian
Ocean Territories, British Virgin Islands, Falkland Islands,
Gibraltar, Cayman Islands, Montserrat, Pitcairn Islands, St
Helena, Ascension, Tristan da Cunha, Sovereign Base Areas of
Akrotiri and Dhekelia, South Georgia and the South, Sandwich
Islands, Turks- and Caicos Islands and mail forwarding
companies, can place an order. ARKET and its distributor
reserves the right to restrict different areas for delivery
during certain times of the year. This could be due to adverse
weather conditions that exist in these areas which hinder
delivery. More information can be found on our customer service pages -
Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. If we
are unable to deliver your order in full and have to make more
than one delivery, there will not be an additional charge for
any subsequent deliveries. Prices in store and online may
vary.
The ordering options available to you are via ARKET. Please
visit our customer service pages
for further information.
Once you have placed your order,
if you have supplied us with your email address, you will
receive an email confirmation. If for any reason we are unable
to fulfill your order, we will let you know at the earliest
opportunity. If we have already received payment for such order,
we will attempt to refund the applicable amount using the same
method used to make the payment. If, for any reason, alternative
arrangements are necessary we will notify you and ask you to
contact ARKET Customer Service who will settle the refund.
Any order must total at least 5 GBP (after deduction of
discounts) in order to be processed.
ARKET exercises the utmost diligence in accepting
and processing orders and will endeavour to deliver your order
in accordance with your selected delivery option.
ARKET
endeavours to dispatch orders in the fastest possible time and
in the order in which they are placed. Though we aim to deliver
within the communicated time frame, delivery may take longer due
to unexpected events. In the unlikely event the delivery time
exceeds 30 days, you may cancel your order.
Before you
place your order, you will be informed of the expected delivery
details. Once you have placed your order you will receive an
email confirmation with your expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone 020
38689990 Landline call charges apply. Rates may vary. (Local
rate; call cost may vary depending on the operator.) or via
email customerservice@arket.com. Please visit our customer service pages
for further information.
You may cancel or return your order from the date
you place the order until 30 days after receipt of the ordered
items. If you have been charged for the items, you will recieve
a refund which will include the standard delivery cost. Should
you choose to keep certain items and only partially cancel your
order, the delivery cost will not be refunded. You will find the
full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
customerservice@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to ARKET Customer Service, PO Box 24005, EDINBURGH, EH1 9AG,
U.K. and return the item(s) to us as set out in section 6
(Returns) below within the 30 day period set forth in section
above. We will provide a refund attempting to use the same
method used to make the payment (or, if the items have not yet
been paid for, reflect the return of the items in your account
balance) as soon as possible and at the latest within 14 days of
receiving your notice of cancellation, provided we have received
the items or evidence of you having sent back the faulty items.
Another payment method may be used for the refund, provided that
you consent to such a change; in any case this will not generate
any additional charges. Read more on our Returns pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in SE, DE, AT or NL, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in SE FI, DE, AT, NL & UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in SE, FI & DE can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct e-mail
address and to inform ARKET if your e-mail address changes.
Please note that ARKET reserves the right to send payment
requests to your e-mail address.
Please note that we are
unable to accept gift cards and merchandise cards as forms of
payments via ARKET.
You will receive the legally required
invoice in the shipping confirmation e-mail.
Nothing in these Terms shall exclude or
limit ARKET's liability with regard to any matter for which it
would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz UK Ltd.
Registered office: 1st Floor , 25
Argyll Street , London , W1F 7TS, United Kingdom.
Registered number: 01413450
Contact Details:ARKET Customer
Service
Email: customerservice@arket.com.
Phone: 020
38689990 (Landline call charges apply. Rates may vary)
VAT
no.: GB894525582
The following terms and conditions apply to
all orders placed by the customer (hereinafter referred to as
”you”) with ARKET through H & M Hennes & Mauritz GBC AB,
hereinafter referred to as “ARKET”, ”us ” or ”we”, at the ARKET
website, mobile website, or telephone (jointly referred to as
”ARKET”).
By using ARKET and/or placing an order, you
agree to be bound by the terms and conditions set out herein
(the ”Terms”). Please make sure you have read and understood the
Terms before placing your order.
"Only persons of
legal age, 18 years or older, who are not under guardianship,
and are not acting in capacity as a company, with a physical
address in one of the countries that ARKET provides deliveries
to, excluding Guadeloupe, Martinique, Guayana , Réunion , New
Caledonia, French Polynesia, Wallis and Futuna, Mayotte,
Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon,
French Southern and Antarctic Lands, Campione d'Italia, Livigno,
San Marino, Vatican City, Madeira, Azores, Canary Islands,
Ceuta, Melilla, and mail forwarding companies can place an
order. ARKET and its distributor reserves the right to restrict
different areas for delivery during certain times of the year.
This could be due to adverse weather conditions that exist in
these areas which hinder delivery. More information can be found
on our customer service pagess
- Delivery.
The inclusion of any products or services on
ARKET at a particular time does not imply or warrant that these
products or services will be available at any time. We reserve
the right to discontinue any product at any time.
We
reserve the right to amend these Terms from time to time without
prior notice to you. The version of the Terms that will apply to
your order will be those on arket.com at the time you place your
order.
ARKET want to provide the best possible online
experience. To make this possible we need to ensure that our
services runs like a clockwork. You understand and agree not to
(i) post, transmit, redistribute, upload, or promote any
communications or content that could harm or negatively impact
our business, products or services; (ii) act in a manner or
employ any device that restricts, impairs, interferes or
inhibits any other user from using or enjoying the arket.com
site, or which impacts the security of the site, or (iii) employ
any device or attempt to use any engine, software, tool, agent,
script or other device or mechanism (including without
limitation spiders, bots, crawlers, avatars or intelligent
agents) to navigate or search the site, or to copy content from
the site. We reserve the right to immediately bar access to the
site and close the account of any user who violates this
provision or any other provision in these terms and
conditions.
The prices displayed at arket.com include the statutory Value
Added Tax but does not include a delivery charge.
The
delivery charge for each order will be the same, regardless of
the size or weight of your order. The cost for each delivery
method is clearly indicated during the check-out process. For
more information regarding delivery cost please visit our customer service pages.
for further information. If we are unable to deliver your order
in full and have to make more than one delivery, there will not
be an additional charge for any subsequent deliveries. Prices in
store and online may vary.
The ordering options available to you are
via ARKET. Please visit our customer service
pagesfor further information.
Once you have placed
your order, if you have supplied us with your email address, you
will receive an email confirmation. If for any reason we are
unable to fulfill your order, we will let you know at the
earliest opportunity. If we have already received payment for
such order, we will attempt to refund the applicable amount
using the same method used to make the payment. If, for any
reason, alternative arrangements are necessary we will notify
you and ask you to contact ARKET Customer Service who will
settle the refund.
Any order must total at least 5 Euro
(after deduction of discounts) in order to be processed. For
Denmark any order must total at least 35 DKK (after deduction of
discounts).
ARKET exercises
the utmost diligence in accepting and processing orders and will
endeavour to deliver your order in accordance with your selected
delivery option.
ARKET endeavours to dispatch orders in
the fastest possible time and in the order in which they are
placed. Though we aim to deliver within the communicated time
frame, delivery may take longer due to unexpected events. In the
unlikely event the delivery time exceeds 30 days, you may cancel
your order.
Before you place your order, you will be
informed of the expected delivery details. Once you have placed
your order you will receive an email confirmation with your
expected delivery details.
You will find the full Delivery Policy at
ARKET.
If your order does not arrive by the scheduled
date, please contact ARKET Customer Service via telephone or
email. Please visit our customer service pages
for contact information.
You may cancel or return your order from the date
you place the order until 30 days after receipt of the ordered
items. If you have been charged for the items, you will recieve
a refund which will include the standard delivery cost. Should
you choose to keep certain items and only partially cancel your
order, the delivery cost will not be refunded. You will find the
full Returns Policy at
arket.com.
If you wish to cancel or return your order,
please provide us with notice in writing either via email to
customerservice@arket.com, or by post, preferably by using the
pre-printed return form in your parcel; or by sending a letter
to ARKET Customer Service, PO Box 24005, EDINBURGH, EH1 9AG,
U.K. and return the item(s) to us as set out in section 6
(Returns) below within the 30 day period set forth in section
above. We will provide a refund attempting to use the same
method used to make the payment (or, if the items have not yet
been paid for, reflect the return of the items in your account
balance) as soon as possible and at the latest within 14 days of
receiving your notice of cancellation, provided we have received
the items or evidence of you having sent back the faulty items.
Another payment method may be used for the refund, provided that
you consent to such a change; in any case this will not generate
any additional charges. Read more on our return pages on
arket.com.
If the item you have received is defective,
please notify ARKET promptly and return the item in accordance
with section 6 (Returns) below. ARKET will, for any products
deemed defective, provide a full refund, including the costs of
delivery and return. The provisions set forth herein do not
limit any applicable statutory rights.
In the event of an
error in connection with any products or services displayed
through arket.com (including typographical errors, inaccuracies,
or omissions that may relate to product descriptions, pricing,
promotions, offers, and availability), ARKET reserves the right
to cancel any order prior to the time it is delivered to
you.
ARKET guarantees a full
refund for any returned items in accordance with section 5
(Withdrawal of Order), provided that all items are returned in
the same condition they were in upon your receipt. This means
the items should not have been damaged, soiled, washed, altered
or worn (other than to try the item on) and that any labels or
tags should be intact. ARKET holds the right to determine the
state of the returned item and decide on the refund.
You
will find more detailed information regarding our return process
in our Returns Policy.
You can pay for your goods in various ways as set out below.
When paying by PayPal, ARKET reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. ARKET reserves the right to deny any purchase.
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in FI can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in FI can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that ARKET cannot provide details of why you are not be eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
You are obliged to submit a correct e-mail
address and to inform ARKET if your e-mail address changes.
Please note that ARKET reserves the right to send payment
requests to your e-mail address.
Please note that we are
unable to accept gift cards and merchandise cards as forms of
payments via ARKET.
You will receive the legally required
invoice in the shipping confirmation e-mail.
Nothing in these Terms shall exclude or
limit ARKET's liability with regard to any matter for which it
would be unlawful for us to limit or exclude our
liability.
We do not seek to exclude liability for
fraudulent misrepresentation by us or our employees or agents.
If we breach these Terms, we shall only be liable for losses
which are a reasonably foreseeable consequence of such
breach.
ARKET is not responsible for indirect losses which
are a side effect of the main loss or damage, for example loss
of profits or loss of opportunity; or for failure to deliver the
goods or to meet any of our other obligations under these Terms
where such failure is due to an event that is beyond our
reasonable control, which includes but is not limited to fire,
flood, storm, riot, civil disturbance, war, nuclear accident and
terrorist activity.
Our maximum liability to you for any
loss or damage arising in connection with your order on ARKET
shall be limited to the total price of your order.
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
If there are defects in the goods you have purchased, ARKET abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
ARKET reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
All intellectual property rights, such as trademarks and copyrights at ARKET remain with H&M Hennes & Mauritz AB and its subsidiaries or licensors. Any use of ARKET or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARKET.
H&M Hennes
& Mauritz GBC AB
Registered office: Mäster
Samuelsgatan 46 A, 106 38 Stockholm, Sweden.
Registered
number: 556070-1715
Contact Details: ARKET Customer
Service
Email: customerservice@arket.com
Phone: +44
20 38689990 (International call charges apply from outside the
UK. Landline call charges apply from within the UK, rates may
vary)
This product is sold only in limited numbers per customer. You cannot add more items to your shopping bag.
ARKET invites you to buy any pair of jeans from the collection and
wear them for a month. If they aren’t right, just tell us why, return
them, and receive a full refund.
c
download return form